Before You Donate
How do I know which payment methods are available?
Use only the methods shown inside the GiveWP form. A gateway is displayed there only when the relevant plugin and GiveWP settings make it available.
Can I choose what my donation supports?
Use a purpose or designation offered by the selected GiveWP form. If you need a more specific restriction, contact the foundation before donating so feasibility and documentation can be discussed.
Can I donate anonymously?
If the GiveWP form offers anonymous giving, select that option. The foundation may still need to retain limited information privately for processing, support, reconciliation, or legal obligations, while withholding it from public acknowledgement.
Are donations tax deductible?
This website does not make a tax-deductibility claim. Tax treatment depends on your circumstances and applicable law; seek qualified advice where needed.
Payment Status and Receipts
When is my donation successful?
Only when the payment gateway confirms the transaction and GiveWP records the completed or otherwise confirmed status. Pending, abandoned, cancelled, failed, and unverified attempts are not treated as successful donations.
Where is my receipt?
GiveWP sends its donor receipt email after the configured successful status. Use the secure receipt link in that email or the Receipt & History page. Check your spam folder before contacting support.
What should I do if checkout was cancelled or failed?
Return to the Donate page and start a new attempt only after confirming that the earlier attempt was not completed. If you are uncertain, contact the foundation first so you do not create a duplicate donation.
What if my payment is still pending?
Do not assume that funds were received. Keep the existing reference and wait for the gateway and GiveWP status to update, or contact support before trying again.
Privacy, Refunds, and Corrections
Does the theme store card details?
No. The theme presents the page and embeds GiveWP; it does not collect or store card details or gateway credentials.
How do I request a refund or correction?
Contact the foundation promptly with your GiveWP receipt or donation reference and a brief explanation. Never email card details, a PIN, one-time password, or gateway credentials. Requests are reviewed against the payment record and applicable policy; approval is not automatic.
Will my donor information be published?
Not by this donation experience. Public acknowledgement should occur only with appropriate permission, and anonymous selections should be respected. Administrative records remain private.
